Support

Frequent questions

How GoBeyond actually works. If your question isn't here, write to us.

About the product

You answer questions about your goal, budget and timing. From those answers we build a personal plan: steps and deadlines counted back from your moving date. You tick off what's done, and the assistant answers questions along the way. Email reminders about deadlines come with Premium.

Verified answers come only from the checked knowledge base: every figure carries a link to its primary source and the date that source was checked. When the base has no verified answer, it answers from general knowledge but marks that plainly as unverified, instead of passing a guess off as a checked fact. Opinions — «where it is easier to start», say — are shown separately and marked as opinions. It does not replace the official sites of consulates and universities.

The free plan is a working product, not a demo: the library, the news digest, a personal plan, the short version of the country match test, and a few assistant answers to try it. Premium lifts the limits and adds email reminders about deadlines.

Countries and language

Germany, Italy, Poland, Romania and France. New ones appear as verified material accumulates for them, not by decision: a country without sources and check dates would be a name on a list.

Often yes — all five countries have English-taught programmes. But the requirement is set by the university, not the country, so the only reliable answer is on the page of the programme you have chosen. The assistant will find the requirements if they are in the base, and will say plainly if they are not.

Yes. The order depends on how quickly verifiable material accumulates and on what people ask for most. Writing to us about the country you are missing is the fastest way to affect the queue.

Timing

Usually twelve to twenty-four months: language, documents, admission, money and the visa do not run one after another but overlap. The exact figure depends on the country and the programme, which is why the plan is counted backwards from your date rather than taken from a template.

No. Mark the steps you have already taken — the plan recalculates the deadlines and shows what is left.

Payment

The full country match test instead of the short one, in-depth guides, and a daily message allowance for the assistant instead of the trial answers. The subscription is annual: preparing to move takes a year or more, and monthly billing would make you decide again every month — exactly when there is no result yet.

The refund terms are written out on a separate page, linked in the footer. They are the terms themselves, not a summary of them.

Still have a question?

Write to us. We answer as fast as we can — the team is small.

Contact us